Business Development Manager, Healthcare
About TownSteel
At TownSteel, we’re rethinking how architectural hardware and access control function in a world where safety, security, and innovation matter more than ever. We believe locks and door hardware aren’t just utilities, they are the foundation of safer, smarter environments. We’re investing in that future, and in the engineers, designers, and leaders bold enough to build it.
TownSteel is a leading manufacturer of architectural hardware, specializing in high-performance locks, ligature-resistant solutions, school security, access control systems, and retrofit products that meet the industry’s most rigorous standards. Our offerings serve diverse markets, including behavioral health facilities, hospitals, schools, senior care, multifamily housing, hospitality, and commercial projects. We ensure durability, security, and peace of mind.
Founded in 2003, TownSteel has earned a reputation for patented innovations, ANSI/BHMA Grade 1 certified hardware, and solutions trusted across North America. Our leadership team brings decades of experience in lock design, engineering, and business growth. Recognized as a pioneer in ligature-resistant locks and behavioral health hardware, we also provide advanced access control solutions. By combining reliability, security, and innovation, we are redefining what security and safety mean for the spaces people rely on every day.
TownSteel is a leading manufacturer of architectural hardware, specializing in high-performance locks, ligature-resistant solutions, school security, access control systems, and retrofit products that meet the industry’s most rigorous standards. Our offerings serve diverse markets, including behavioral health facilities, hospitals, schools, senior care, multifamily housing, hospitality, and commercial projects. We ensure durability, security, and peace of mind.
Founded in 2003, TownSteel has earned a reputation for patented innovations, ANSI/BHMA Grade 1 certified hardware, and solutions trusted across North America. Our leadership team brings decades of experience in lock design, engineering, and business growth. Recognized as a pioneer in ligature-resistant locks and behavioral health hardware, we also provide advanced access control solutions. By combining reliability, security, and innovation, we are redefining what security and safety mean for the spaces people rely on every day.
About the Role
TownSteel is seeking a Business Development Manager for the Healthcare Channel. This position will be responsible for promoting the sale of TownSteel Ligature Resistant locks and complete line of mechanical products through Healthcare End-Users.
Core Responsiblities
- Conduct thorough market research to identify trends, opportunities, and potential clients within the healthcare industry.
- Build and maintain relationships with key stakeholders in hospitals and healthcare organizations by understanding their needs and presenting suitable Door Hardware solutions.
- Develop and implement effective sales strategies to meet or exceed revenue targets, including creating compelling value propositions for healthcare clients.
- Maintain a deep understanding of Ligature Resistant products, including mobile credentials, while staying updated on industry advancements to effectively communicate product features and benefits.
- Work closely with cross-functional teams such as product development, marketing, and customer support to ensure seamless integration of products and alignment with customer expectations.
- Identify and pursue opportunities for market expansion, including exploring new geographical areas or additional segments within the healthcare sector.
- Monitor and analyze sales performance metrics to evaluate the effectiveness of strategies and make adjustments as needed.
- Provide education and training to healthcare clients on the features, installation, and maintenance of Ligature Resistant products.
- Ensure all sales activities comply with relevant healthcare regulations and standards.
- Attend healthcare-related industry trade shows.
What We Value
- Ability to work within a structure that is based on team selling and a consultative approach.
- Capability to present effectively to a group of multiple decision makers.
- Provide market intelligence, product feedback, and application recommendations to Executive management.
- Exhibit characteristics of a team player and problem solver who is dependable and seeks continuous improvement.
- Outstanding presentation and closing skills.
- Highly effective task master with exceptional time management skills.
What We Require
- B.S. in Sales, Business, Marketing or related field or B.A. in Construction Management, Architecture, Engineering or related field.
- Minimum 2 years field sales experience in the construction industry.
- Knowledge of doors/frames/hardware and/or access control a plus.
- Ability to lift and carry up to 50 lbs product samples and presentation material.
- Experience with a CRM system (Salesforce, HubSpot, Zoho, etc.)
- Must be able to travel 50%+
Pay Range
What We Offer
- Competitive pay with a structured bonus program that rewards performance.
- Comprehensive medical insurance for employees.
- Employees can enroll in TownSteel's 401k plan
- Paid time off that includes vacation, sick leave, and holiday pay.
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