Privacy Policy

When you submit a LinkedIn Lead Generation Form, we collect the following personal information:

• First name and last name
• Business email address
• Phone number
• Job title
• Company name

We do not collect sensitive personal information such as government identification numbers, financial account information, health information, or social security numbers through these forms.

We use the information you provide solely for the following purposes:

• To contact you to schedule a sales meeting or product walkthrough with a TownSteel representative
• To send you relevant product information, educational content, or follow-up communications related to TownSteel products and solutions
• To enroll you in email marketing communications if you have opted in to receive them
• To assess whether TownSteel products may be a fit for your facility's needs
• To improve our marketing and sales processes internally

We will not use your information for any purpose materially different from those described above without first notifying you and, where required by law, obtaining your consent.

TownSteel does not sell your personal information to third parties.

We may share your information in the following limited circumstances:

• Internal team members: Your information may be accessed by TownSteel's marketing and internal sales teams for the purposes described in Section 4.
• Service providers: We use HubSpot, a third-party customer relationship management (CRM) platform, to store and manage the information you provide. HubSpot acts as a data processor on our behalf and is contractually required to protect your information. You can review HubSpot's privacy policy at hubspot.com/legal/privacy-policy.
• Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

We do not share your information with external sales representatives or unaffiliated third-party marketing organizations.

Depending on where you are located, you may have the following rights regarding your personal information:

California Residents (CCPA)
If you are a California resident, you have the right to:

• Know what personal information we have collected about you and how it is used
• Request deletion of your personal information, subject to certain exceptions
• Opt out of the sale of your personal information (note: TownSteel does not sell personal information)
• Non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us at [privacy contact email].

Canadian Residents (PIPEDA)
If you are a resident of Canada, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate personal information
• Withdraw your consent to our collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions
• File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated

To exercise any of these rights or to withdraw consent, please contact us at [privacy contact email]. We will respond to verified requests within 30 days.

All Users
Regardless of your location, you may at any time:

• Opt out of email marketing communications by clicking "unsubscribe" in any email we send you
• Request that we no longer contact you for sales purposes by emailing support@townsteel.com